FAQ
General
What is Bluvora?
Bluvora is a water-sports brand specializing in high-quality inflatable bodyboards and paddle boards designed for easy travel, everyday adventure, and ocean-friendly fun.
How are Bluvora inflatables different from regular hard boards?
Our boards are lighter, more compact when deflated, and more impact-resistant than traditional hard boards, making them easier to transport and less likely to crack or snap.
Who are Bluvora boards designed for?
Bluvora boards are ideal for beginners through intermediate riders who want a stable, buoyant, and portable board for lakes, gentle surf, and casual coastal adventures.
Product & Performance
How durable are Bluvora inflatable boards?
Each board is built with multi-layer PVC and drop-stitch construction, similar to high-end inflatable SUPs, and is rigorously tested for pressure, seam strength, and long-term durability.
What is the recommended inflation pressure (PSI)?
Most boards perform best between 12–15 PSI; check the valve or user manual for the exact recommended range for your specific model.
How long does it take to inflate a board?
With the included hand pump, inflation typically takes about 5–10 minutes depending on your pace; using an electric pump can significantly reduce the effort and time.
Setup, Use & Care
What comes in the box?
Most Bluvora kits include the inflatable board, hand pump, leash, repair kit, and carry bag, with full details listed on each product page.
How do I inflate and deflate the board?
Connect the pump hose to the inflation valve, pump until you reach the recommended PSI, and ensure the valve cap is secure; to deflate, press and turn the valve pin to release air, then roll tightly from the nose.
How should I clean and store my board?
Rinse with fresh water after every session, let it dry completely out of direct sunlight, then store it loosely rolled in a cool, dry place away from sharp objects and extreme heat.
Shipping, Returns & Warranty
Where do you ship?
We currently ship to selected regions; available destinations, shipping fees, and delivery estimates are shown at checkout on the website.
How long will my order take to arrive?
Orders typically ship within 1–3 business days, with delivery time depending on your location and chosen shipping method.
What is your return policy?
Unused products in original packaging can usually be returned within a set window (for example, 14–30 days) from delivery; please see our Returns page for the exact timeframe, conditions, and process.
Orders & Support
Can I track my order?
Yes, once your order ships you’ll receive a tracking link by email so you can follow its progress in real time.
How do I contact Bluvora for help?
You can reach us via our contact form, email, or social channels listed on the website; our team is happy to help with sizing, setup, or any product questions.
Get in touch
Have questions about your order, or a general enquiry?
